Category Archives: Customer Service Tips

The Importance of Customer Communication

Posted on November 5, 2020 by accelerator

Regardless of the type of relationship—personal, professional, or even acquaintance—communication is key. Specifically, if you want to have a healthy relationship with any individual, then it’s important to communicate clearly and fully. Communication is particularly necessary when it comes to … Continue reading →

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Seven Essential To-Do’s When You Get a New Customer

Posted on November 7, 2019 by accelerator

Congratulations, you’ve landed a new customer! Or, perhaps you prefer the term “client.” Either way, you should be excited; in this particular climate, sparking fresh interest in any kind of business can be challenging. Yet, you did it, and now … Continue reading →

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Accounting-Related Policies

Posted on May 23, 2019 by accelerator

Setting customer expectations in your business is essential to gain the trust of your customers, avoid conflicts, and maintain a high level of customer service. One way to set customer expectations is to clearly state policies that are customer-facing. Many … Continue reading →

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What Is Reputation Management?

Posted on January 3, 2019 by accelerator

Reputation management is a relatively new area within marketing.  In a way, it’s similar to digital public relations; it’s the management of a company’s reputation online. There’s also a customer service component to reputation management. Unlike public relations workers before … Continue reading →

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Being Grateful

Posted on November 21, 2018 by accelerator

With holidays approaching, this is the perfect time of year to take a moment and reflect on all of the things we are grateful for.  Being grateful may sound a bit trite, but it’s also the number one, hands down, … Continue reading →

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Five Fun Customer Perks to Set You Apart in the Marketplace

Posted on April 12, 2018 by accelerator

It’s always fun to surprise and delight your customers. This puts a smile on your client’s face, boosts loyalty, and is fun for your employees too. Here are five ways to surprise and delight your customers with inexpensive perks. 1. … Continue reading →

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Five Ways to Add Pizzazz to Your Customer Service

Posted on May 11, 2017 by accelerator

It’s the little things that add up to make an exceptional experience for your customers. Here are five “little things” you can add to your services to create an exponentially memorable connection with your customers. Generosity Add a little extra … Continue reading →

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Five Digital Marketing Trends to Get More Customers

Posted on April 13, 2017 by accelerator

Online marketing is a large component of marketing for many small businesses.  There are many aspects to online marketing that you’ll want to consider for your business.  Here are just five for your consideration. Content Marketing Content marketing is huge, … Continue reading →

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5 Tips to Implement to Give Your Clients 5-Star Service

Posted on July 21, 2016 by accelerator

Are you interested in being known for your extraordinary customer service? Or perhaps you just want your customers to feel like it’s easy to work with you or purchase from you. If so, try these five tips for five-star client … Continue reading →

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5 Ways to Delight Your Customers

Posted on January 21, 2016 by accelerator

Providing great service can make a huge difference in a small business. For companies like Zappos, Nordstrom, and Southwest Airlines, customer service is a differentiator from their competitors. Done right, good customer service can bring lots of referrals that lead … Continue reading →

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